The Balance Blog

Imagine a family displaced by a wildfire. Their home is gone and personal belongings are lost. Identification, bank cards, and access to online banking may no longer be available.

Payments don’t get to have “off hours.” When a payment system goes down, business doesn’t pause politely and wait for it to come back. Payroll still needs to run, vendors still expect to be paid, and customers still assume their money will move when it’s supposed to.